Policy scope
This policy covers website visitors and people submitting certification, training, verification or complaint enquiries through digital channels.
Data we may collect
Name, organization, contact details, country, service type, request details and technical information required for scope review. Data not needed for the purpose should not be collected.
Purposes
Respond to enquiries, review scope, prepare quotations, coordinate training, support verification, handle complaints, protect the website and meet applicable obligations.
Sharing and processing
Data may be shared with authorized parties where needed to deliver the service, including coordination with INSPECT USA, under an appropriate legal basis and access controls.
Retention and security
Retention periods should reflect request type and contractual or legal requirements. Technical and organizational controls should reduce unauthorized access, loss or use.
User rights
A channel should be provided for access, correction, deletion or objection requests as permitted by applicable law and overriding obligations.
Cookies
Essential cookies operate the website. Non-essential tools should not be enabled until the required basis, consent and configuration are established.
Contact
Privacy requests should be sent to the company’s official email with sufficient information to verify the requester without excessive data collection.
Confirm data controller, processing basis, vendors, retention, rights handling and consent requirements under applicable law.